Contact Information

Business Name / Leroy Elodie

Address:
Ans, Belgium
(Full address available upon request)

Email: Hookedbyhands.contact@gmail.com

1. Website Hosting

Hosting Provider: Shopify Inc.
Address: 150 Elgin Street, 8th Floor, Ottawa, ON K2P 1L4, Canada
Email: support@shopify.com

2. Responsible for Content

All content on this website (text, images, product descriptions) is created and maintained by Hookedbyahands.

3. Intellectual Property

• All content, images, designs, and patterns are the property of [Your Name or Brand Name] unless otherwise stated.
• Copying, distributing, or reselling content without permission is prohibited.

4. Liability

• This website provides handmade crochet products and digital patterns.
• The seller is not responsible for misuse of products or incorrect digital downloads.
• Shipping times are estimated and delays outside the seller’s control are not the seller’s liability.

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5. Consumer Rights

• Belgian and EU consumer protection laws apply.
• Customers have the right to return handmade physical products under the stated Return Policy.
• Digital downloads (PDF patterns) are non-refundable once purchased.

6. Applicable Law

This website and all transactions are governed by Belgian law.